Shipping policy
Shipping Policy
Last Updated: August 22, 2026
Thank you for shopping with us. We ship orders to customers worldwide.
1. Worldwide Shipping
We offer shipping to most countries worldwide. Shipping availability may vary depending on the destination and local regulations.
2. Delivery Time
Our estimated delivery time is 10–15 business days from the date your order is shipped.
Please note that the 10–15 business day delivery timeframe is an estimate and is not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs clearance, weather, holidays, and other circumstances beyond our control.
3. Customs & Import Duties
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout. We are not responsible for delays caused by customs.
4. Shipping Delays
While we work with shipping carriers to deliver orders as quickly as possible, delays can occur due to circumstances outside our control, including:
- Customs processing
- Weather conditions
- Public holidays
- Carrier delays
- Incorrect or incomplete delivery information
- International transportation disruptions
- Other unforeseen circumstances
A delay beyond the estimated 10–15 business day timeframe does not automatically qualify for a refund or cancellation.
5. Tracking
When available, tracking information will be provided after your order has been shipped. Tracking updates may take some time to appear after the parcel is handed over to the shipping carrier.
6. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
7. Lost or Damaged Parcels
If your parcel appears to be lost, damaged, or significantly delayed, please contact us as soon as possible with your order details. We will work with the shipping carrier to investigate the issue.
8. Contact Us
If you have any questions regarding your shipment, please contact us through the contact information provided on our website.
Important: By placing an order with us, you acknowledge that the stated 10–15 business day delivery period is an estimated timeframe and is not guaranteed.